在职场上常常要用到 Email 沟通,如何写出一封得体的Email却令人非常头痛,一封合格的英文Email就更难了。其实要写出一封易读易懂的Email最重要是将句子“K-I-S-S” 即是“Keep It Short and Simple”的缩写,意即尽量简短。
一. 问候
1.Howhave you been? 最近好吗?
2.Howis your new project going on? 你案子进行还顺利吗?
3.Hopeyou have a good trip back. 希望你旅途愉快。
二. 行动
1.Isuggest we have a con-call tonight at 9:30pm. Please let me know ifthe time is okay for you and Ben. 我建议我们今晚九点半电话会议,你和Ben有没有空?
2.Iwould like to call a meeting in the afternoon about our annual plan.今天下午我建想就年度计划开会讨论一下。
3.Iwant to talk to you over the phone regarding the new project.我想跟你电话讨论新项目。
三. 咨询信息/反馈/建议
1.Shallyou have any problem accessing the folders, please let me know.如果开启文件有问题请和我联系。
2.Thankyou and look forward to having your opinion on budget.谢谢你,希望能听到更多你对预算建议。
3.Feelfree to give your comments. 请随时提出您的建议。
4.Pleasecall me if you have any questions. 有任何问题,欢迎打电话给我。
5.Yourcomments and suggestions are welcome! 欢迎您提供建议!
6.Itwould be nice if you could provide a bit more information on theuser's behavior. 您若是能够就用户行为方面提供更多的信息就太好了!
7.Atyour convenience, I would really appreciate you looking into thismatter/issue. 如果可以,我希望你能仔细审查这件事。
四. Give feedback 意见反馈
1.Pleasesee comments below. 请看以下'的评论。
2.Myanswers are in blue below. 我的回答已用红字表示。
3.Iadd some comments to the document for your reference.我在文件上添加了一些备注,仅供参考。
五. Attachment 附件
1.Iattach the evaluation report for your reference. 我附加了评估报告供您阅读。
2.Attachedplease find today's meeting notes. 今天的会议记录在附件里。
3.Forother known issues related to individual features, please seeattached release notes. 其他个人特征方面的信息详见附件。
六.讲述事件/缘由
1. I am writing to confirm /enquire/inform you… 我写信时要确认/询问/通知你。。。
2. I am writing in reference to … 我写这封信是关于 …
3.We hear from…(已知道对方的问题) 我方得知。。。
4. In response to your letter…(回覆对方的询问) 回覆您的来信。。。
5. Thank you for your email. 谢谢你的来信。
6. Thanks for your reply. 谢谢你的回覆。
7. Thank you for sending me… 谢谢你寄给我。。。
8. Your prompt response will be most appreciated.很感激你快速的答覆。
9. I would appreciate your kindest understanding with/regarding this matter. 我很感激你对这件事情的理解。
10. Thank you for your time and consideration. 感谢您的宝贵时间。
11. Thank you for reaching out to us regarding … 感谢您主动联络我们。。。
12. Please convey my thanks to all the staff involved, they certainly did an excellent job. 请传达我的谢意给有关的同事,他们真的做得很好
13. Thank you so much for inviting me. 非常感谢您邀请我。
14. Thank you very much for everything you’ve done for me. 谢谢你为我做的一切。
15. I would appreciate your kindest understanding with/regarding this matter. 我很感激你对这件事情的理解。
七.Reschedule、Postpone“更改、延后会面”
1. Can we make our appointment a little later? 我们的约会可以往后延期吗?
2. Could you change the schedule for me? 您能帮我更改日程吗?
3. Would you like to reschedule the appointment? 您要重订会面时间吗?
4. I prefer not to postpone the schedule. 我比较倾向不要延后行程。
5. My proposal is that… 我的提议是。。。
6. Here is what I propose… 以下是我的提议。。。
7. Reply“回覆”1. Please answer promptly. 请立即回覆。
8. Please keep me informed on the matter.请随时让我知道这件事的发展。
9. We still feel sorry for the trouble that has caused you much inconvenience. 我们仍然很抱歉对您造成这么多不方便的困扰。
10. We reiterate that we will make every effort to avoid similar mistake in our future transactions. 我们重申我们会尽一切努力,去避免未来处理事务时发生类似的错误。
11. Hoping that this will not cause you too much trouble. 希望不会为您带来太多的麻烦。
12. We are sorry for any inconvenience caused. 对于产生任何不便,我们感到抱歉。
八.Ending“结束语”
1. be looking forward to …(期待语句) 静待得到。。。
2. Please tell… us…(要求语句) 请告诉。。。我。。。
3. Will you please…(询问语句) 能请您。。。
4. I look forward to hearing from you. 我很期待能够收到您的回覆。
5. We solicit your close cooperation with us in this matter. 我们恳求您对于此一事件能给予协助和合作。
6. We hope to be of service to you and look forward to your comments. 以上希望能对您有所帮助,也静待您的指教(意见)。
7. Please call me any time if you have any questions. 如果你有任何问题,欢迎您随时打电话给我。
8. Looking forward to entering into a business relationship with you. 期待与贵公司建立合作关系。
9. We look forward to the pleasure of hearing from you. 我们期待您的回音。
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